Last Updated: May 2026

We value your privacy. This Privacy Policy explains how Kspire Lavishable (KspireLa) (“we,” “us,” or “our”) collects, uses, shares, and protects your personal data when you visit our website or make a purchase. By using our website, you acknowledge the data practices described in this policy.

Language Prevalence: This Privacy Policy is drafted and executed in the English language. If this Privacy Policy is translated into Chinese, German, or any other language, the English version shall prevail and take precedence over any translated versions in the event of any conflict, divergence, or inconsistency

1. Data Controller

For the purposes of applicable data protection laws, the data controller responsible for your personal information is:

• • Company Name: Kspire Lavishable

  • Email: kspire.lavishable@gmail.com

  • Contact Channel: WhatsApp at +852 6754 0483

2. What Personal Data We Collect

We collect information necessary to fulfill your orders and improve your shopping experience. This includes:

• Identity & Contact Data: Name, shipping address, billing address, email address, and phone number.

• Transaction & Financial Data: Bank account and payment card details (processed securely via our payment gateways; we do not store raw card details), purchase history, and invoices.

• Technical & Usage Data: IP address, browser type, time zone setting, operating system, and how you interact with our website (via cookies).

3. How We Use Your Data (Legal Basis)

[EU – Germany & Austria Only (GDPR Compliance)]

Under the General Data Protection Regulation (GDPR), we process your data under the following legal bases:

• Performance of a Contract: To process, ship, and manage your orders, and handle customer service requests or returns.

• Legitimate Interests: To optimize our website, prevent fraud, and secure our systems.

• Consent: For newsletter subscriptions, marketing communications, and non-essential cookies. You can withdraw this consent at any time.

[Hong Kong Only (PDPO Compliance)]

In accordance with the Personal Data (Privacy) Ordinance (Cap. 486), your data is collected strictly for specified purposes related to shopping, delivery, customer care, and compliance with local statutory obligations.

4. Marketing Communications

• Germany & Austria: We will never send you email marketing unless you have explicitly opted in via a Double Opt-In process (where you click a confirmation link sent to your email after signing up). You can unsubscribe instantly via the link in any marketing email.

• Hong Kong: We will seek your explicit, un-ticked consent before using your personal data for direct marketing purposes. If you no longer wish to receive marketing, you have the right to opt-out at any time free of charge.

5. Sharing Your Data (Third Parties)

We do not sell your personal data. We only share your information with trusted third parties necessary to run our e-shop:

• Delivery & Logistics: (e.g., DHL, Austrian Post, SF Express) to ship your packages.

• Payment Processors: (e.g., Stripe, PayPal) to securely process payments.

• Hosting & IT Providers: To keep our e-shop online and secure.

International Data Transfers: If your data is transferred outside the European Economic Area (EEA) (e.g., from Germany/Austria to a server or fulfillment hub in Hong Kong), we ensure a similar degree of protection is afforded to it by utilizing Standard Contractual Clauses (SCCs) approved by the European Commission.

6. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or tax reporting requirements.

• In Germany and Austria, commercial and tax laws require us to keep customer invoice data for up to 10 years.

7. Your Legal Rights

For Residents of Germany & Austria (GDPR Rights):

You have the right to:

• Access the personal data we hold about you.

• Rectify incorrect or incomplete data.

• Erase your data (“Right to be Forgotten”), subject to mandatory legal retention limits.

• Restrict or Object to our processing of your data.

• Data Portability to transfer your data to another service.

• Lodge a complaint with a supervisory authority (e.g., BfDI in Germany or DSB in Austria).

For Residents of Hong Kong (PDPO Rights):

You have the right to:

• Check whether we hold data about you and access that data.

• Require us to correct any data relating to you which is inaccurate.

• Ascertain our policies and practices in relation to data and be informed of the kind of personal data held by us.

To exercise any of these rights, please contact us at [Insert Privacy Email].

8. Cookies and Tracking

Our website uses cookies to keep track of items in your shopping cart and analyze website traffic.

• Essential Cookies: Necessary for the website to function (cannot be turned off).

• Analytics/Marketing Cookies: Only deployed if you click “Accept All” on our cookie consent banner. You can manage your cookie preferences at any time via our Cookie Settings link.

9. Contact Our Data Support Team

To exercise any of your privacy rights, correct data records, or query how your information is handled, please reach out to us at kspire.lavishable@gmail.com. We are fully committed to resolving your data privacy concerns.